Prevent Downtime
Be Prepared
Proactive monitoring
Give Us 20 Minutes to Help You
Minimize Production Losses
Not every solution fits every plant. That’s why we start with a simple 20-minute call to see if we can actually help reduce your downtime.
Field Proven in Production Critical Environments
Nation-State strike contained in 24 hours
$100M+ food producer restored core systems in <4 hrs; full ops in ~24 hrs; 25 years of data preserved. Production shifted to paper without missing a shipment.
“We didn’t even miss payroll.” - Company President
Fiber cut → Resilience Installed
Two‑day ISP outage exposed risk. We implemented backup internet, stocked hot spares, and expanded critical Wi‑Fi. Turning future failures into minutes, not days.
“When the line went down, EZ IT had us moving again before customers even noticed.” - Operations Manager
Secure & Productive operations
Carrier demanded MFA; competitor quoted $30,000. We rolled MFA to 75 users in a day, included in monthly. Preserved coverage and avoided surprise project bills.
“They treated it like table stakes, not a profit center.” — CEO
Frequently Asked Questions
What do I actually get in 2 business days?
A CFO-ready pack:
- Timed Restore Certificate (screens + timestamps)
- Downtime Dollar Map
- 12 prioritized actions (Cost/Effort/Impact/Timeline)
- 90‑day roadmap
- Activation Readiness scorecard
- Vendor/segmentation gap summary.
How is this different from a normal “IT audit”?
We don’t sell checklists. We sell certainty fast: real timers, real logs, real money math, and a conditional on‑time guarantee.
What starts the 2‑day clock?
Kickoff = payment + read‑only access + 60‑min intake. Then the 2 business‑day countdown starts.
Do you need to install agents for the 2‑day plan?
No. Read‑only access and representative sampling. Installations happen later if you hire us to run the plan.
What if you don’t find “12 broken things”?
We deliver 12 prioritized actions (fixes, optimizations, or validations). You still get Top‑3 “Do Now” moves with cost/ROI.
What’s the guarantee?
On‑time or free: If we don’t deliver the CFO pack within 2 business days of kickoff, the audit is free (conditional on your access/POC/response times).
Who should attend the intake?
CFO/Owner sponsor, IT lead, OT lead, our PM. We’re aligning dollars, controls, and authorization (who pushes which button) up front.
Will this disrupt production?
No production changes in the 2‑day plan. We run a controlled restore on a safe target and validate controls via read‑only access.
What happens after the 2‑day plan?
Most clients roll into Managed Downtime Defense (per‑seat). SLAs start at Activation (≥90% endpoint coverage, restore verified, SIEM ingest live, response group named).
Do you work with our internal IT/OT team?
Yes. We own strategy/defense and can execute DFY or guide your team (DWY). The promise—less unplanned downtime—doesn’t change; only the terms do.
How is pricing structured?
Audit: flat fee; creditable if you continue. Core: per‑seat with a minimum. We bill every 4 weeks (13 cycles/year) and offer quarterly/annual prepays to lower churn and lift cash.
What proof do you show me?
Restore timers, coverage % (MFA/EDR/backup), exposure closures, SIEM alert tests, Sev‑1/2 and MTTR trends.
What if we have multiple plants?
We start with one representative site (or up to a defined endpoint cap) in 2 days, then roll the roadmap across sites.
How fast can we start?
We hold limited “Drill” slots each month. Book intake, provide access, and your CFO has the plan in 2 business days—on‑time or free.
What outcomes do you track in ongoing service?
Downtime hours, Sev‑1/2 count, MTTD/MTTR, restore times, phishing fail‑rate, SLA hit rate.
What if we’re not ready now?
Grab the 2‑day plan when the cost of delay beats the cost of action. We’ll show your $/hour exposure so you can decide with numbers, not guesses.
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